FAQ

To place an order follow the below steps:

1. Add items in your shopping cart by clicking on Add to Shopping cart

2. Than If you having proper Coupon code than put the code and click on Apply coupon.

3. Than Click on Proceed to checkout

4. Than Move to Register Account and put all details or You can click on checkout as a guest.

5.Than Put Billing adress of Yours.

6. Than move to Shipping address (where you want delivery if not same as billing address).

7. Than select Shipping Method a.Free shipping for Online Payment b. Cash on delivery charges for COD.

8. Than selcet payment Method, exp: CC Avenue for Credit/Debit Card or Net banking and Cash on delivery for COD.

9. Than Move to Confirm Your Order.

10. If selcted CC avenue than you will be redirected to make payment or for COD your order will be confirmed.

11. Once your order is confirmed via COD or CC avenue you will See Your order has been Processed.

All Miltop products are Freshly Packed after proper cleaning and grading.

Delivery charges depends upon the value & quantity purchased. As of now we provide free shipping acorss India.

The estimate delivery time may vary as per your location. Generally it takes 3-4 business days for the product to get delivered.

In case we are informed within 24 hours of placing the order than only the order placed can be cancelled. The amount will be refunded to you within 7 -10 business days.

Never receive parcel in open condition and if it seemes to be opened than put remark while signing the courier slip. In case if the products that you received have not been delivered in a proper condition or have been damaged in transit, don't worry we will replace it for free.

Chill, there is no hidden cost.

Yes, COD is availabe for all over India. And if customer once order placed and did not accpet the parcel than we will put them into Black List and they will not get COD than after. Than 2nd order have to be prepaid than might go for COD.

In case if goods received is not in proper condition as specified or not conferring to the standard or not corresponding with your order placed can be return back with informing to us within 48 hours of receiving the goods. In case we are not informed than good once sold will be not taken back in any circumstances. Courier charges will be paid by us only on. Same products as per rules can be replaced, product can't be exchanged in any case. Good return should be in original condition and if consumed will not be taken back in any circumstances.

Note: Product found inferior can be replace with free of cost and there is no provision for refund.

We know the value of privacy. That is why we have framed this policy for our user to understand how we are doing with your personal information.

The outlines of our privacy policy are here under:

1. We are collecting your personal information for our business transaction purpose only, we shall notify you this at the time of collecting such information.
2. We assure you that we will use your personal information for solely for specified objective only , in case if we are using information for other than purpose specified we will take prior permission of yours.
3. We will keep intact your information with us only. We might use your personal information for our promotion purpose only with your prior permission.
4. We will not share your personal information for any cost.
5. We are collecting all the required information by lawful means only and will not make any unlawful use of it.
6. We are committed to do business in most ethical way only.

We assure a safe payment gateway. We are accepting all major credit and debit cards along with a net banking facility. Cash on delivery is not available for any products in any case. If in case your screen get terminated and balanced has been deducted than your order might have been placed, if not than you are free to contact us.

Once the order has been placed you shall receive a confirmation mail for the same with shipping details.

• Credit card (Visa/ Master)
• Debit card (All leading bank debit cards)
• Net banking (For all leading banks )
• Cash On Delivery

All transactions on Miltop Online Store are 100% safe. We work with world class payment gateways (CC Avenue) to process your payment. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone.